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Can I get a custom demo from a feedback specialist?
Can I get a custom demo from a feedback specialist?

Sometimes it's nicer to have a human show you the ropes πŸ˜‡

Julian Cook avatar
Written by Julian Cook
Updated over a week ago

You bet your bottom-dollar you can!

BUT - if you're serious about enhancing your feedback culture, we prefer to take it slow and have an initial, high-level chat to really get to know your business. This helps us to help you the most.

That's why our most engaged customers go through this path...

Step 1 - Discovery call

This is a fun and light-hearted 30 minute chat to understand:

  • What your current feedback/ performance management processes look like

  • Where you'd like these processes to be in 6 to 12 to 24 months

  • How your feedback culture plays into the broader business culture

  • Who the other decision makers are (their buy-in can really energise your people's engagement with the platform)

  • What's worked and what hasn't worked for you in the past, if relevant

  • What your tech requirements are, if relevant

At this point, people are often like...

Step 2 - Platform walkthrough

This is a 45 minute Zoom call where we share our screen and take you on a custom tour of our amazing software.

Depending on your answers to our discovery call questions, we run this call in two different ways...

Non-360 focus

If you're not currently doing 360 feedback in your business, we recommend getting started with some quick wins like Good vibes, Ask me anything or Private feedback.

360 focus

If you are doing 360 feedback in your business, and want to use Howamigoing to dramatically speed it up and power it up with better questions, then we'll focus on this.

By this stage, people are usually like...

Step 3 - Best-practice call

This is a slightly-geeky 30 minute Zoom call where we take you through the customer success options available.

We'll take you through

  • How we help you customise certain aspects of the platform

  • How we help you communicate Howamigoing to your team

  • How we help you onboard and engage people in the first 90 days

  • How we help you measure and improve key metrics important to your business

Now once you've been heard, and we've strutted our stuff, you can expect to do this...

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