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Removing or deactivating people from your account
Removing or deactivating people from your account

As the Buddha says, nothing is permanent. This is how we handle accounts for people who have moved on 😞.

Julian Cook avatar
Written by Julian Cook
Updated over 3 years ago

There are two options for removing someone from your Howamigoing account:


Deactivating a person within your account

Go to Admin > People and click the 3 dots to the right of their name, then 'Deactivate'.

Deactivating is a great option if someone is away for an extended period, but is coming back. They might be on parental leave, for example.

Deactivating someone means that:

  • They can't login

  • Others can't send them a Good vibe, send them an anonymous question via Ask me Anything, or to ask them to give feedback

  • They won't receive any notifications from us

However, they are not gone forever!

  • Their Manager and 360 viewer(s) can still see their 360 feedback

  • Their Good vibes, AMAs, and feedback sent or received is still visible

You can reactivate them at any time via Admin > People and then all normal their powers return! i.e. they can login and do stuff again. πŸ₯³


Deleting a person within your account

If someone has left your company and isn't coming back, you can permanently remove them from your account.

Firstly, deactivate them, then click the 3 dots to the right of their name, then 'Remove'.

Deleting/ removing someone means that:

  • They can't login

  • Their feedback is removed and deleted, and can't be viewed by their manager

  • They are no longer counted in the number of people who participated in a feedback event

  • Where their name would have been visible, e.g. in Good vibes or if they publicly answered an AMA, their name will change to 'Removed user'

Please note, once someone is deleted/ removed, they cannot be reactivated.

They are totally gone-burger. Like a cheeseburger combo the day after a big night. πŸ”πŸŸπŸ₯€

If you want to bring them back, you'll need to add them and invite them again, and then their feedback history will start from scratch.

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